Warranty Coverage

MR.OFFICE as ("Seller") warrants any and all of its products against manufacturing defects for period of 400 days from the date of substantial completion. Seller will repair or replace any product, which fails under normal and reasonable use of which the product is intended for. Damage or repairs arising from abuse, accident, vandalism, or alteration of the product from its original conditions, shall NOT be considered as manufacturing defects.

MR.OFFICE does not warrant :

1. Natural variations in wood grain or figure or the presence of character marks.
2. Changes in surface finishes, including colorfastness, due to aging or exposure to light.
3. Marks, scars, or wrinkles occurring naturally in leather.
4. Veins, marks, voids, fissures, or cracks found naturally in stone.
5. Failure resulting from normal wear and tear.
6. Pilling of textiles.
7. The matching of colors, grains, or textures of natural materials.
8. The colorfastness or the matching of colors of textiles, including an exact match to cuttings, samples, or to swatch cards.
9. Damage, marking, or staining of veneer surfaces due to contact with rubber or similar compounds.
10. Damage from sharp objects or imprinting from writing instruments, or prolonged exposure to direct sunlight.
11. Damage, marking, or staining of cushions due to prolonged exposure of weight stacked on top (stackable chairs).
12. Discoloration of any light-colored textiles due to soiling, stains, or dye transfer from clothing including denim.
13. Foreign objects abrading fabric over time.
14. Products that are exposed to extreme environmental conditions or that have been subject to improper storage.
15. Damage, expanded, marking or staining of laminated chipboard wood top due to exposure to liquids.
16. Products that being classified as Special made, Custom made, or unwarranted.

Kindly WhatsApp us to schedule a warranty service.

During 400 days of purchase, MR.OFFICE provides complete warranty and free labor service.

After applicable warranty period, MR.OFFICE will still continue to provide service support. Parts, transportation and labor shall be sole responsibility of buyer.